Sound Heating and Plumbing (SH&P) were recommended to me by another plumber who was too busy to take my job on himself. I asked SH&P and two other plumbers to quote me for a complete boiler replacement. The other two companies, while friendly on the phone, didn't even turn up. SH&P on the other hand provided clear communication, turned up when they said they would and gave a good competitive quote.Ideally I would have liked alternative quotes but our need was quite urgent so we went with SH&P. Any anxiety we had soon disappeared as again the communication was clear; their arrival was on the time and date stated; they worked in an organised, precise and clean manner for the full day (without break or tea!); gave clear instructions and left no mess. Throughout they behaved courteously and professionally. Given the short notice and our not having used them before I consider ourselves extremely lucky to have fallen upon such an outstanding company. The whole experience was so efficient and hassle free, that if it wasn't for the gloriously toasty house and piping hot bath and shower water, we may have thought they hadn't even been here. I will be using their services for our annual services and all future plumbing work and whole heartedly recommend them to anyone reading this review.
