Door Repairs in Stoke-on-Trent
Midway Industrial Doors was founded in 1981 to provide a repair and maintenance service to local industry.
Since then we have grown and diversified to the extent that we now offer a wide range of industrial door products, backed with first class service and repair cover on a national basis. During that time we have established a reputation, quite literally second to none, for our fast response times and the highest levels of customer service in the industry.
We are active members of the DHF (Door and Hardware Federation), which is your guarantee that we will meet the rigorous requirements of technical competence, professional integrity, quality and service back up, checked and recognised by the industry trade body.
We recognise that safety is of paramount importance. To ensure we comply with current health and safety requirements our vans are fitted with all necessary equipment for our engineers, to obtain a safe working environment on site at all times; to protect not only themselves but also our clients. All our power tools and electrical equipment are regularly tested and certified in line with current legislation. In addition, all our engineers are trained and certified in the use of access equipment and other relevant machinery and equipment for handling materials and working at height safely. They are also approved by the Construction Skills Council as approved Door Engineers and carry a valid CSCS card.
At Midway Doors we fully understand the importance of being contactable at all times, to respond urgently to breakdowns and security issues, or just to give advice about a problem or project you currently have. We believe in personal contact with our customers. When you ring us, unlike many other companies who claim a 24hr service and then divert you to an answer phone or call centre, at Midway you will always get through to a genuine member of Midways' staff, no matter what time of day you call, and they will always be in a position to resolve your immediate problem. That's a real 24hr guarantee.
When it comes to repair and maintenance we really are in a class of our own. Not for us is the way of quick fixes and part repairs to get future business when the door soon fails again. Nor do we use cheap, poor quality components. We want our repairs to stay repaired. We take the long term view with every job we undertake. If all that is needed is a small repair, then fine, but if the problem is more deep rooted, we will give you our best professional advise aimed at reducing future downtime and keeping long term repair costs to a minimum. For further information, please visit our website, or call on 01782 773771.
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