Eurotech Windows Doors & Conservatories Ltd

Double Glazing Installers in Stoke-on-Trent

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106 Victoria Road
Stoke-on-Trent
Staffordshire
ST4 2JX

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Let down

Service

Quality

Value

We also have had a lot of work done by Eurotech. We had new windows, conservatory and back door.The conservatory was built on to the dividing wall between properties as we live in a semi.Our problem now is between the old wall and new part which is running with damp and spreading mildew over the entire wall. We also contacted them numerous times and always got told that someone would come out though this never happened. We also have a ten year warranty which is also insured by FENSA though after we had the door fitted was told that wasn't included

Eric White - 25/02/2013 | report this review

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Front Door - Shocking Service

Service

Quality

Value

I am absolutly gutted about this whole situation with my front door. I purchased my door from Eurotech in June 2012 and now have 2 maintenance issues with the door. I was told similair to what Lorna and Carol were in relation to.... they would be in touch, then the manufacturer would be. I chased by email and telephone but could not get in touch with anyone. The last number I had was the number for the guy who actually fitted my door on behapf of Eurotech and he told me last weekend that Eurotech went 'bump' 2 weeks ago. I am totally appauled with the entire thing to be honest. A company who 'prides itself' on being a family business etc, etc.... what a joke! I feel utterly let down and angry that we have been left in a situation where we have a 10 year warrenty on our products, but have no one to go to now. I have contacted Consumer Direct who have given me a list of things to do now. To all who are in the same situtaion as me, please call them on 0845 404 0506 and they can give you advice.

Louise Ziemann - 22/02/2013 | report this review

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loft conversion and consevatory

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Quality

Value

I had my conservatory done in august 2012,had some problem with gaps in the roof panels they came out to seal it but still like a freezer in there I also had block pavers put down all around my conservatory which started to sink so I spoke to Collin and mark on the 7th jan 2013 they said they would come out to rebed them,when I paid for my conservatory in june 2012 I also paid for a loft conversion which should have been started months ago,mark said on the 7.1.2013 it was going to started in the next couple of weeks,i have been ringing mark now for weeks and he wont answer to me and no answer at the office.so today I decided to go to the so called show room what is now today 20.02.2013 deserted.

lorna kiff - 20/02/2013 | report this review

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Conservatory glass

Service

Quality

Value

19/2/2013 I have had a conservatory built by Eurotech in 2011 and had no problems with the work carried out, the year now is 2013 and we have a problem with a top panel inside which has cracked i rang Eurotech 5 weeks ago and spoke to John who told me he had all my information on the conservatory and would be ordering a new pain for the glass,rang a week later to see how it was going spoke to the receptionist who said that john was off site and she didn't no nothing about it but assured me that John would get back to me asp,yet another week had gone by rang again yet another person didn't have nothing logged,but assured me they would get back to me ,it is now 5 weeks on and have try to ring there office no one answering the phone.i am totally disguised with how they treat existing customers and have no joy so i will be contacting trading standards to resolve the matter.

Carol Berrisford-Wheat - 19/02/2013 | report this review

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Happy Customer

Service

Quality

Value

I have had all my windows done by Eurotech, I am very please with my new windows and the service provided

Hayley Pool - 26/10/2012 | report this review

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Franklin

Service

Quality

Value

I had UPVC windows and door fitted in November and the job was done well, no hassle and the workmen were polite and did a good job.Also the office staff also need a mention, polite and helpful.I Would definitely recommend Eurotech. Thanks.

R Franklin - 09/01/2012 | report this review

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Happy with my purchase

Service

Quality

Value

I have purchase 2 doors (front & rear) from Eurotech and I am very happy with my purchase, will come back again when I am ready to do more.

Julia Degg - 23/11/2011 | report this review

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no problems

Service

Quality

Value

I had front and back comp. doors fitted last week and I am really pleased with the result. The doors fit perfect, the men who came to fit were really friendly and the job was done fast and they left no mess! Spot on.

Rhys Williams - 26/07/2011 | report this review

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great service and great prices

Service

Quality

Value

we bought a upvc door and a bay window. eurotech matched the best price from the companies we contacted locally and we couldn't be happier with the service. the fitters came the day after and the job was done quickly with no hassles - one of the few good upvc installers in stoke!

tom dunn - 23/07/2011 | report this review

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