Having been promised a 2 man crew to come and install our carpet today (in order to move our piano and sofas) a 1 man crew turned up and said that he could not do the job by himself but would go back to the shop and get someone else to come out with him. About half an hour later we received a phone call saying that the carpet could not be fitted today as we had not removed the carpet and underlay or sofas from the room and it could not be refitted until next Tuesday. The caller insisted that this had been made clear when one of their employees came to measure a few days previously (however - it had not). These guys are cheap - and there's a reason that they're cheap - don't expect a quality service!
