I too engaged KEVIN, to do a conservatory, but we had soooooooooooo many probllems. Spent £10,000 and its a load of rubbish. cant walk on the floor in the winter, as so much condensation, as no insulation. The walls are pissed, the roofline is pissed. The roof is of such poor quality it cant take any weight, and where is has been built pissed there is only 1/4 inch of the polycarb roof actually on the supports. Waiting for the roof to blow off. The workmen says they are embarresed as they have to face the public, and he has already been exposed on the Johnathon Vernon Smith Consumer show on BBC radio Northampton, cos a women said the walls in her conservatory were black with mould!! The inline slider door frame is now cracked. There is a draught through it, so dont know, how much damage has been caused by the crack in the inside of the frame. kevin WONT answer the phone. When we gave him the deposit we were told work would commence the next week, as he had a slot free as the pople have gone on holiday. We didnt see him for 4 months, but the lefty us with wholes dug in the garden. This man has No heart, and he does not care about the hardship he causes, and the emotional stress is causes amongst families. I hope he is locked up for fraud. I had problems with the door frame falling out at the beginning, and he would not reply to me., So I phoned FENSA and as the door, was where my original back door was, it was covered by them. he did not respond to them, So in the end they suspended him from FENSA, and then after about 4 weeks, he sent a workman around, who just filled the gap with filler. I cant use the door now, as you can see it moving the wall................. I am really surprised, no one has demolished his house, on the GOLF course in Northampton. !!