I can honestly say that Mark Two distributors were truly outstanding re their service. The order was placed with Wickes, Mark Two called me and organised a delivery day. The evening prior to delivery I received a call from Mark Two with an estimated time. On the morning of delivery the driver himself called to confirm how far away he was. The men were happy to bring the bathroom upstairs - their attitude was exemplory - I have never had such superb service before. Well done to this company - if only other organisations were half as professional. I hope this helps with your decision making. Fondest regards Lauraine